An issue occurred since inception. The elevators never worked. We are 8 months into the mayhem without any clear and concise directions on what the future would be. The cost of replacing elevators is pretty high and going by the attitude of Pride group engineers and management, I had no faith that this issue would resolve any time soon. Constant stinker emails, phone calls, et al go unanswered. Their lack luster attitude is clear they give a damn, they choose the vendor with a price match, quality seems secondary and when the end user is stuck with sub standard products, they have a way of shooing you away and asking you to directly contact their vendor.
The parts required for replacement hadn't arrived. In the meantime, to me it looked like OTIS did not make a single elevator since they did not have parts. Hard to believe right? That's what they said for a complete two months.
As a damage control measure going by the hue and cry we had raised, Pride Purple group's VP, Mr. Rajesh Narang, a flamboyant speaker and smart marketeer sat down and gave us a million assurances, 15 days down the line, we were at the same old place where we started. It seemed obvious that the meeting was a damage control measure for Pride group as their sales were still on and I had openly told them that we'll dissuade any person from purchasing a flat at Pride Platinum due to ongoing issues. Here are minutes of the meeting for your reference from a meeting that was held on 17Aug'12 (pardon the English, I did not make it):
Agenda of the meeting held on 05 August 2012 for a follow up meeting with Mr. Narang:
P.S: This was an internal meeting and an assurance was given by Mr. Narang on each point below stating that the issues will be resolved. We are in November 2013 and I'll list out all the issues that stand unresolved as on date as well an new items that have added to our woes. Think living in a desolate property without any compound wall 2 years after taking possession.
________________________________________________________________________
Attended by:
Mr Santosh Bohra
Mr Ramesh Bhatt
Mr Shreyas Shringarpure
Mr Dheeraj Munot
Mr. Vikash Jugran
Mr Kiran Rai
Mr Mohan Khatavkar
Mr Sandeep Lokhande
The meeting was started at 10.15 and it was decided that the communication part will be taken care by Mr. Santosh Bohra and Mr Kiran Chitnis with Pride Group and Following agendas was discussed during the meeting
1 Society Maintenance: Committee will take this matter with Builder or his senior representatives and will ask them to follow the commitments done by the sales person of the pride group to all .
2 Property tax: This is now at very high priority and the Committee will take this matter with Mr. Narang and Pride group Team and will take the matter urgently with Pune Municipal Corporation for the following points a> Why are there such discrepancies in the amount payable by flat owners for similar flats ….? b> Property tax computation mechanism to be explained by the lawyer in the next meeting
3. Security: Committee will ask to install main gate soon and also the Automatic Gate Barrier on Main Gate . Two Wheeler and four wheeler’s sticker need to be provided by builder to all the Residents
4. Parking Leakage: Some place Leakages are reduced but need to remove all leakage permanently and this will be taken with Pride Team in next meeting .
5. Garbage treatment: Still committee waiting Reply from Builder on this
6. Solar heater/ fuel cells installations : Also waiting Reply from Builder on this .
7. Gas connection : This is at very high priority and Pride Team must have to reply on the exact date for the same .
8. Amenities : Real Map still not updated on Website and also now we need to a confirm date of handover this to residents from Pride Group .
9. Water softening issues : Water Softening is being seems solved but need to get confirmation from Pride team and also the affected area need to get cleaned and request to pride technical team to help on this
10. Glazing window : Still waiting for Reply from Pride TEAM on this
11. Door magnets: Still need to get confirmation on this from Pride Team is installed and tested or yet to be test…………..?
12. Lift : Lifts of ‘C’ building don’t function for about 15 days a month and all the other building also have similar issues. UPS will be installed in the C building lift immediately. OTIS services are bad hence they will not be renewed. The other lift of “C” which is breakdown from long time need to rectify same with all new material need permanent solution on this . “D” building Lift is ok . “E” Building small Lift door open button inside car is not working . “F” Small lift is not working in night and also having some noise in the same . Display at many floors are not working . “H” building lift have Display . Apart from above problem some common problems are as follows
- No Intercom is being installed in any lift.
- No instruction manual and mirror in any lift
- No safty certificate
- Fan and lights are not proper so need to check on each lift properly
13. Intercom : Tata indicom person’s phone number are as follows so who do not have connection please contact Mr Pramod 9225546463 and Mr Sitaram 9225546414.
14. Cable : Videocon Dish already installed on the terrace and Builder paid Rs. 1500 for each Flat for getting this service and if resident want to use other service than better builder will provide the space to install the Dish but he suggested to have a common dish for each service prodder like Tata Sky , DISH TV. We will talk to them for quote us and after getting quote we will decide on this till that time for new residents who will come now requested to go for Videocon
15. Tenant issues : Tenant policy to be drafted and passes in the first AGM, however the same is possible only after the society is formed. Currently an Ad-hoc committee is to be formed comprising the builder’s property manager and two members each from every building.
________________________________________________________________________
Since we are talking about elevator issues, flamboyant Narang (sounds similar to a Bollywood biggie), gave big talk about their ethics and commitment, etc. Yeah, the same type of crap that is dished out by B school graduates. Much to the satisfaction of others. Usually a broken bone needs plaster and not an ointment. We'll see in my next post.
The parts required for replacement hadn't arrived. In the meantime, to me it looked like OTIS did not make a single elevator since they did not have parts. Hard to believe right? That's what they said for a complete two months.
As a damage control measure going by the hue and cry we had raised, Pride Purple group's VP, Mr. Rajesh Narang, a flamboyant speaker and smart marketeer sat down and gave us a million assurances, 15 days down the line, we were at the same old place where we started. It seemed obvious that the meeting was a damage control measure for Pride group as their sales were still on and I had openly told them that we'll dissuade any person from purchasing a flat at Pride Platinum due to ongoing issues. Here are minutes of the meeting for your reference from a meeting that was held on 17Aug'12 (pardon the English, I did not make it):
Agenda of the meeting held on 05 August 2012 for a follow up meeting with Mr. Narang:
P.S: This was an internal meeting and an assurance was given by Mr. Narang on each point below stating that the issues will be resolved. We are in November 2013 and I'll list out all the issues that stand unresolved as on date as well an new items that have added to our woes. Think living in a desolate property without any compound wall 2 years after taking possession.
________________________________________________________________________
Attended by:
Mr Santosh Bohra
Mr Ramesh Bhatt
Mr Shreyas Shringarpure
Mr Dheeraj Munot
Mr. Vikash Jugran
Mr Kiran Rai
Mr Mohan Khatavkar
Mr Sandeep Lokhande
The meeting was started at 10.15 and it was decided that the communication part will be taken care by Mr. Santosh Bohra and Mr Kiran Chitnis with Pride Group and Following agendas was discussed during the meeting
1 Society Maintenance: Committee will take this matter with Builder or his senior representatives and will ask them to follow the commitments done by the sales person of the pride group to all .
2 Property tax: This is now at very high priority and the Committee will take this matter with Mr. Narang and Pride group Team and will take the matter urgently with Pune Municipal Corporation for the following points a> Why are there such discrepancies in the amount payable by flat owners for similar flats ….? b> Property tax computation mechanism to be explained by the lawyer in the next meeting
3. Security: Committee will ask to install main gate soon and also the Automatic Gate Barrier on Main Gate . Two Wheeler and four wheeler’s sticker need to be provided by builder to all the Residents
4. Parking Leakage: Some place Leakages are reduced but need to remove all leakage permanently and this will be taken with Pride Team in next meeting .
5. Garbage treatment: Still committee waiting Reply from Builder on this
6. Solar heater/ fuel cells installations : Also waiting Reply from Builder on this .
7. Gas connection : This is at very high priority and Pride Team must have to reply on the exact date for the same .
8. Amenities : Real Map still not updated on Website and also now we need to a confirm date of handover this to residents from Pride Group .
9. Water softening issues : Water Softening is being seems solved but need to get confirmation from Pride team and also the affected area need to get cleaned and request to pride technical team to help on this
10. Glazing window : Still waiting for Reply from Pride TEAM on this
11. Door magnets: Still need to get confirmation on this from Pride Team is installed and tested or yet to be test…………..?
12. Lift : Lifts of ‘C’ building don’t function for about 15 days a month and all the other building also have similar issues. UPS will be installed in the C building lift immediately. OTIS services are bad hence they will not be renewed. The other lift of “C” which is breakdown from long time need to rectify same with all new material need permanent solution on this . “D” building Lift is ok . “E” Building small Lift door open button inside car is not working . “F” Small lift is not working in night and also having some noise in the same . Display at many floors are not working . “H” building lift have Display . Apart from above problem some common problems are as follows
- No Intercom is being installed in any lift.
- No instruction manual and mirror in any lift
- No safty certificate
- Fan and lights are not proper so need to check on each lift properly
13. Intercom : Tata indicom person’s phone number are as follows so who do not have connection please contact Mr Pramod 9225546463 and Mr Sitaram 9225546414.
14. Cable : Videocon Dish already installed on the terrace and Builder paid Rs. 1500 for each Flat for getting this service and if resident want to use other service than better builder will provide the space to install the Dish but he suggested to have a common dish for each service prodder like Tata Sky , DISH TV. We will talk to them for quote us and after getting quote we will decide on this till that time for new residents who will come now requested to go for Videocon
15. Tenant issues : Tenant policy to be drafted and passes in the first AGM, however the same is possible only after the society is formed. Currently an Ad-hoc committee is to be formed comprising the builder’s property manager and two members each from every building.
________________________________________________________________________
Since we are talking about elevator issues, flamboyant Narang (sounds similar to a Bollywood biggie), gave big talk about their ethics and commitment, etc. Yeah, the same type of crap that is dished out by B school graduates. Much to the satisfaction of others. Usually a broken bone needs plaster and not an ointment. We'll see in my next post.
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